Overview

PCN's with Web code/Online Submission codes
Some PCN issuers will include a PIN code on the PCN. These may be called a 'Web code' or 'Online Submission code'.  In some cases, our P...
Tue, 28 Apr, 2020 at 10:31 AM
Ticket Types vs PCN Issuers
A PCN can only be fully processed in Fleetworks by selecting both a Ticket Type and an Issuer.   To help decide how we manage a PCN we utilise two key piec...
Wed, 12 Feb, 2020 at 9:08 AM
Police Scotland speeding fines
Police Scotland is an umbrella term that seems to cover all Scottish Forces.   They have then divided the country into three regions (North, West and East) ...
Mon, 30 Mar, 2020 at 8:58 AM
Online Submission PIN Requests
Some PCN issuers will send a PIN in their original letter which is for use when making digital reassignments. If you select an issuer who issues a PIN, then...
Mon, 30 Mar, 2020 at 8:57 AM
Identifying if you can reassign a fine or not
Some ticket types are reassignable.  It is generally good practice to reassign all fines that you can in order to minimise risks to the business. We felt th...
Tue, 28 Apr, 2020 at 10:33 AM
Scheduled Notifications
This function is aimed at corporate suppliers whose clients would rather not receive a steady flow of email during the day or week.  To schedule the deliver...
Wed, 12 Feb, 2020 at 6:08 PM
Creating an extension for a rolling contract
Many vehicles will be leased or hired to clients on a 28 day rolling contract.  When the first PCN is received you will need to add the agreement details in...
Tue, 28 Apr, 2020 at 5:44 AM
Police fines where a signed NIP is also needed
If you are familiar with the Extension Notification process for PCN's then this operates in a very similar way. The key difference is that Fleetworks wi...
Thu, 4 Jun, 2020 at 3:33 PM
Extension Notification process for PCN's
If you are processing a PCN and you know that a PCN was incurred outside of the original hire period then submitting the original hire agreement is likely t...
Thu, 4 Jun, 2020 at 3:27 PM
Ensuring an agreement is attached for re-assignment
While processing a PCN you will be required to attach a PDF copy of the agreement so that a PCN can be re-assigned.  If you have selected a ticket type ...
Wed, 3 Jun, 2020 at 5:13 PM