Overview

Chargebacks Module Setup
The Chargebacks module in Fleetworks helps you to record, defend and manage your chargebacks.  It is widely agreed that prevention of chargebacks is always ...
Wed, 3 Jun, 2020 at 5:01 PM
Building A Chargeback Defence
In car rental situations there is a minimum evidence expectation for all chargebacks: signed RA signed or PIN verified card pre-auth and additional purch...
Thu, 11 Feb, 2021 at 3:40 PM
Chargeback Defence Advice
The Fleetworks chargeback defence document has been developed and refined over many years. In this article we will discuss some of our ideas and thoughts ab...
Mon, 6 Apr, 2020 at 5:02 AM
Setting up regularly used Defence Text
When you create a chargeback defence you will often repeat the same charge justifications from one chargeback to the next. Fleetworks allows you to save jus...
Wed, 8 Apr, 2020 at 11:04 AM
Chargeback Module
This document will help you use Fleetworks to create bespoke chargeback defences using either pre-written templates, your own defence wording or a combinati...
Thu, 11 Feb, 2021 at 3:35 PM