Before creating any debts in the Fleetworks Debt Module you should set up the Debt Reasons. These are accessed via the blue header bar menu.
They allow you to pre-write explanations for regular debt reasons such as late backs, damage, fuel etc. You need to save a title and the full text.
When creating a debt record you will select from a drop-down list and the full text will be transferred to a debt agent. The debt agent is unlikely to be a specialist in your industry so this allows you to explain any complex issues, abbreviations or industry 'slang' in more detail.
