When processing PCN's you will inevitably come across issues with the email address you are using for a client. You can easily update a clients details and resend any submissions when you have the correct email address.
If an outgoing email fails then Fleetworks will email your users to notify them. To correct this:
- Go to the Customer menu
- Locate your client
- Correct the email address
- Press save.
Return to the PCN or Debt for that client and go to the Email tab and resend the relevant customer email.